Naples Garage Door Pros, and how we work
A garage door company for Naples and the rest of Collier County: springs, openers, cables, seals and new impact-rated doors. One phone number, a Florida license on every invoice, and paperwork you can check.
Who we are
We repair and replace garage doors on homes across Collier County, from the canal streets of Port Royal to the big lots of Golden Gate Estates and the houses on Marco Island. We're a local crew with one phone number, (239) 990-8829, and it's the same number on the truck, the quote and the invoice.
How we work
We explain before we charge. Our technician inspects the door, tells you in plain words what is wrong and puts the price on paper before touching anything. If a repair will do, that's what we recommend, even when a new door would be the larger sale. If replacing makes more sense, you see both options on paper and decide.
Why so much paper
Read what Naples homeowners write about garage door companies and a pattern shows up: prices that grow in the garage, charges nobody mentioned, and warranty calls nobody returns. Collier's Clerk of Courts adds one more: permits left open, which can hold up a closing. Our answer is paper. Every job ends with a record you can keep, and every new door ends with a permit you can look up.
License and insurance
Florida license CGC15***92. Collier County still licenses garage door installation, and state law requires the number in every ad, so you'll find ours on this site, the quote and the invoice. You can look it up on the state's license search. We carry liability insurance and send the certificate to you, your HOA or your property manager when asked.
One name, one number
Several businesses around Naples use names close to ours. Ours is Naples Garage Door Pros, always in full, and our only number is (239) 990-8829. If a listing uses our name with another number, check with us before you book.
Our written policies
Before we come
A text with the name of the technician who's coming, and an arrival window you hear on the phone. If someone else shows up, don't open the garage; call us.
Before any work
The price in writing, with the parts named. Any trip charge or after-hours rate is said on the phone before the truck leaves and printed on the same page. Nothing starts until you say yes.
When we finish
A signed record by text: what we did, the parts, photos of the job, the warranty terms and, when the job is a new door, the permit number and its status. The technician signs it, and so can you.
If something acts up
Call or text the same number. The record from your visit goes with the technician, so a warranty visit picks up where the last one ended.
New doors and deposits
When a door has to be ordered, the deposit, the order and the refund terms are written on the quote before you pay anything.
One number, from the first call to the sign-off
Calls and texts to (239) 990-8829 are answered by a person, day and night. Text us a picture of your door, or of the sticker on your opener, and we'll tell you the likely cause, how long the fix keeps us there and the first opening on the schedule.