Privacy policy
What we collect when you call, text or send a form, what we do with it, and how to stop our text messages.
Who we are
Naples Garage Door Pros is a garage door repair and installation company in Naples, Florida. For any question about this policy, reach us at (239) 990-8829 by phone or text.
What we collect
Only what you give us: your name, your phone number, the ZIP code or address of the door, the problem with the door and any photos you send. When you call or text, our phone system keeps your number and the time of the call or message.
How we use it
To answer your request, schedule and do the work, send you your written price and signed record, handle a warranty visit, and keep the records a licensed contractor has to keep. We don't sell your information, rent it or trade it.
Who else sees it
Only the services that make the work possible: the form service that delivers our web form to us, our phone and text provider, and the building department when a permit needs the owner's name and address. If you ask us to, we also send documents to your HOA, home watch service or property manager. If the law requires us to share something, we share what it requires and nothing more.
Text messages (SMS)
If you check the text message box on our form, or text us first, you agree to receive text messages from Naples Garage Door Pros at the number you gave us about your request: scheduling, the name of your technician, your written price, photos and your signed record. We don't send marketing texts.
- Message frequency varies with your job.
- Message and data rates may apply.
- Reply STOP at any time to stop our texts, or HELP for help. You can also call (239) 990-8829.
- Agreeing to receive texts is not a condition of any purchase.
- We never share or sell your mobile number or your consent to receive texts to anyone for their marketing.
- Carriers are not liable for delayed or undelivered messages.
Cookies and this website
This site doesn't use advertising cookies or trackers. It saves one small note in your browser's session storage so the opening animation plays once per visit, and that note never leaves your device. Like any website, our host keeps standard server logs (IP address, browser type and pages visited) for security.
How long we keep it
Job records stay as long as the warranty and Florida's record rules require. Requests that never became a job are deleted once they're no longer needed. Ask, and we'll share what we hold about you.
Your choices
You can ask what information we have about you, ask us to correct it, or ask us to delete anything we're not required to keep. Reach us at (239) 990-8829 by phone or text.
Children
This site is for adults arranging work on a home or building. We don't knowingly collect information from children under 13.
Changes to this policy
If this policy changes, the new version goes on this page with a new date.
Last updated September 29, 2026